How long does it take to process an order?

As standard, we process orders within 5 working days and post them Royal Mail 2nd class (delivery within 3-4 working days from the date of posting).

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If you need your order urgently, please contact us.

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Where do you ship?

Potentially anywhere! We primarily ship within the UK, but just drop us a line if you’re further afield and let’s see what we can do.

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How much is delivery?

Delivery by Royal Mail 2nd class within the UK is free of charge. For shipping costs outside the UK, please contact us.

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Can you engrave other things?

At the moment, we can engrave non-transparent plastics, metal and stone. We’re also working on rings and souvenir coins (watch this space).

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We’re always open to new ideas, so if you have something in mind that you'd like engraving, just drop us a line.

 

How long do the engravings last?

With proper care, our engravings can last forever.

 

Our 7"x5" keepsakes and wallet cards are made from anodised aluminium, which has a high resistance to corrosion. As an added layer of protection, we treat all engravings with varnish before packaging them carefully to send to you.

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All this means they won’t fade or bleach in sunlight. They’re also weather-resistant and waterproof.

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Just keep them away from sharp and scratchy things like keys in pockets or coins in wallets, and keep your memories strong for many years to come.​​

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Can you do custom orders for other products?

Yes! With our custom laser engraving machine, the possibilities are quite literally endless. Just drop us a line with your ideas and we’ll see what we can work out.

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Do you have a physical shop I can visit?

No, we don’t. Crafty Beam Works is run from our home in Nottingham, so we operate entirely online for the time being.

 

We also aren’t currently stocked in any high street retailers, so if you want one of our engraved keepsakes, you’ll need to come straight to us!

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​​Can you do bulk orders (e.g. for events)?

Yes, we can. We offer a discount on bulk orders of 10 or more items with the same engraving. Just be aware that we’re (currently) a two-person team with just one laser engraver, so while we’re more than happy to accommodate larger orders, we’ll need a little more production time. Simply drop us a line with details of your order and we’ll be happy to help.