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Frequently Asked Questions

How long does it take to process an order?

As standard, we process orders within 5 working days and post them Royal Mail 2nd class (delivery within 2-3 working days).

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In a rush? Choose priority shipping at checkout and we’ll process your order within 2 working days and post it Royal Mail 1st class (delivery next working day).

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Where do you ship?

Potentially anywhere! We primarily ship within the UK, but just drop us a line if you’re further afield and let’s see what we can do

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Can you engrave other things?

At the moment, we engrave non-transparent plastics, metal and stone.

 

We’re also working on rings, keyrings and souvenir coins (watch this space).

 

We’re always open to new ideas though, so if there’s a material we aren’t currently working with that you think would work, just let us know.

 

How long do the engravings last?

With proper care, our engravings can last forever.

The image is laser-engraved onto anodised aluminium, which has a high resistance to corrosion.

 

As an added layer of protection, we treat all engravings with varnish before packaging them carefully to send to you.

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All of this means they won’t fade or bleach in sunlight, like traditional photos would. They’re also weather-resistant and waterproof.

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Just keep them away from sharp and scratchy things like keys in pockets or coins in wallets, and keep your memories strong for many years to come.

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Can you do custom orders for other products?

Yes! With our custom laser engraving machine, the possibilities are quite literally endless. Just drop us a line with your ideas and we’ll see what we can work out.

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Do you have a physical shop I can visit?

No, we don’t. Crafty Beam Works is run from our home in Nottingham, so we operate entirely online for the time being.

 

We also aren’t currently stocked in any high street retailers, so if you want one of our engraved photocards, you’ll need to come straight to us!

© 2025 by Crafty Beam Works.

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